Microsoft has moved its CRM beyond sales force automation by bringing digital intelligence into each deal to better predict customer’s needs and deliver personal attention that builds relationships and revenue.
While Dynamics 365 is a ready-to-use platform, we understand that the right implementation is necessary to deliver value to the organization. Seamlessly capturing and presenting information during the sales and prospecting process, our implementations increase customer acquisitions and retention percentages using complete customer lifecycle management.
The Team has the right amount of experience and expertise to offer your organization the most user-friendly Dynamics 365 implementation spanning sales, customer service, field service, operations, and financials. By partnering with us, you will secure advanced functionalities of Dynamics 365. We will help you leverage the system to empower your business and improve business efficiency.
Systems integration refers to bringing sub-systems together to form one system to deliver needed functionality and minimizing wasted effort. This often means linking together various software applications to act as a coordinated unit. Why is this so important? We integrate systems for clients with the objective of increasing value to your customer (by improving product quality and functionality) while providing value to your company (by reducing internal costs and improving delivery). We help you achieve the objectives of making users of the Microsoft Dynamics 365 Customer Engagement system more effective and your organization more profitable by integrating systems, departments, people, and processes for new competitive advantage.
The Dynamics 365 Field Service system helps client organizations deliver onsite services to customer locations. The application combines order tracking, business process automation, advanced scheduling algorithms, and apps to enable mobile technicians for success when they're onsite resolving customer issues.
Microsoft Dynamics 365 Project Service Automation (PSA) helps organizations to efficiently track, manage, and deliver project-based services, from quote all the way to invoicing. This business application enables you to plan projects, assign and manage resources, track project cost and revenue, and manage billing for projects.